MB
Micheal B
1 reviews | Active since Nov 2021
27 Mar 2022, 11:29
Vodacom business wireless support
Vodacom pathetic service. Months of intermittent connectivity and promises to resolve. Will definitely not reccomemd their business services to anyone. Have a list of service request numbers - no updates and always a different story. Now totally offline with no indication for how long. Only thing that seems to work well is their debit order system.
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Replies (4)
Vodacom's replyOfficial
27 Mar 2022, 12:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Mar 2022, 12:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MB
Micheal B's updateReviewer Update
27 Mar 2022, 15:34Sounds just like the countless consultants and technicians Generic responses I have received.
MB
Micheal B's update27 Mar 2022, 15:34
Reviewer Update
Sounds just like the countless consultants and technicians Generic responses I have received.
Vodacom's replyOfficial
28 Mar 2022, 08:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Mar 2022, 08:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MB
Micheal B's updateReviewer Update
28 Mar 2022, 09:15Thank you. Been escalated MANY times SR***
MB
Micheal B's update28 Mar 2022, 09:15
Reviewer Update
Thank you. Been escalated MANY times SR***