Vodacom Business Wireless LTE - Worse than 3rd world service!!

It is absolutely shocking, the service I have received from Vodacom Business Wireless LTE. My link has been down for 4 days now and their service department still has no idea why the connection is down and when it will be fixed. This is a service that cost me R2000 per month! I have already made 7 calls to them over the last 4 days and they still have no answers. I requested several times for a manager to call me back as they are not allowed to provide me with their numbers but to no avail! This is a multi billion rand business but I can promise you, don't expect any service delivery from them! They might as well dump the customer service surveys that are doing after every call because their service remains very poor and in line more with government institutions than private sector! They can learn a thing or two about service from companies like Outsurance or Discovery! It is actually despicable! They have all the resources to deliver exceptional service! I had to spend substantial amounts this last 4 days to stay connected! I will not recommend Vodacom business to anyone!! You are merely increasing your frustrations. Stay away! I cannot wait until my contract expires!