Vodacom business wireless fibre(terrible connection)username(***) mac adddress(50A72B0280D0)

<p>After fighting with vodacom for installation for almost 3months,they finally installed. One month now operating but my connection has gone from 10mbps to under 1mbps and i am supposedly paying for 10mbps wireless fibre.In an attempt to contact their service consultants the call centre keep dropping my calls to an extent that i am getting frustrated. This whole situation is now forcing me to lodge a complaint,these vodacom consultants are very disrespectful and not considerate,they ask for my mac address and put me on hold and cut me off.please can you assist in solving my issue or you can come and remove your ****py hardware and service things from my premises.</p>