vodacom business wifi

vodacom business as far by the worst , i have never not even once where i needed assistance and get it without me sending a hello peter complaint, this is the only way you get assisted , my wifi is down for 3 days now i waited patiently for them to send out a technician noo, they only send out one after i complained , i called told them that the ateena moved due to strong winds , all they say is restart , how will that help if the atenna is not connected to the hub, only after 3days they send out a technician , the technician came changed the hub where it was originally connected to , told him not to connect to the protea glen hub because i always had problems with that hub, he refused to listen to me and went on and left , wifi now works like im connected to my phone , using my phone data, works 2mins , off 2mins , called the call centre again spoke to ethel very rude girl who transferred me to kabelo moseki, kabelo wants to just talk and repeat after me , ohhh another thing all Vodacom consultants know nothing, , what is wrong with my wifi, I dont know, when is someone going to assist , i don't know, what is the turn around time to be assisted , i dont know , they get paid to say i don't know, or to transfer us to the managers line with rings 2 times and say they will call back , the only reason i still use this stupid wifi is because our area is still new and dont have lots of wifi options , can once as a paying client get assistance without having to come to hello peter yrrrrr kaaak service i tell you , and please send out the technicians who changed the hab to the one i was using currently , they are the only technicians who knows and do quality work not these chancers who are only after money of call out fees , i really cant even express how frustrating the service is