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MN
Matthew N

1 reviews | Active since Oct 2019

30 Nov 2022, 11:00

Vodacom Business useless again 1

It has now been over 16 days since a ticket has been raised regarding your MW internet and we are still down and down for over 18 days why is your service so terrible ? SR*** why do not you get back to your customers

0
Replies (5)
Vodacom
Vodacom's reply30 Nov 2022, 11:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MN
Matthew N's update30 Nov 2022, 16:58
Reviewer Update
so why is the internet light flashing on the router , nothing has been done there , its not fibre its microwave
MN
Matthew N's update01 Dec 2022, 09:48
Reviewer Update
It has now been over 17 days since a ticket has been raised regarding your MW internet and we are still down and down for over 19 days why is your service so terrible , truly pathetic service
MN
Matthew N's update02 Dec 2022, 09:50
Reviewer Update
Day 20 , still no update and still no Internet vodacom is now the worse n isp out there
MN
Matthew N's update07 Dec 2022, 06:41
Reviewer Update
Thank you Anja Vermaas for resolving this issue and keeping in contact