Vodacom Business Unit - Zero Feedback or Response ''Shocking Service''

Dear Vodacom,

On the 19th November 2021 our Company requested for my cellphone number which is on ''pay as you go'' to be ported over onto a business contract.

After numerous calls and follow up emails to ''Magdalene Lutchmina'' we are still waiting for the matter to be resolved... to date its been almost 4 months with absolutely no service from Vodacom.

Every time we manage to make contact its the same excuse of the matter has been ''escalated'' but that is where the matter starts and ends as there's no follow through.

As a company and individual who has been with Vodacom for countless years we are highly disappointed in the absolute lack of service received from Vodacom business unit and ''Magdalene Lutchmina'' alike.

We are in a position where business communications with customers are being negatively affected due to the LACK OF SERVICE from Vodacom!!!!!