1 reviews | Active since Mar 2012
Vodacom Business - terrible and poor service.
<p>i submitted a request to vodacom business to cap my account airtime and data usage almost 6 weeks ago. I was told they would get back to me in 24 hours LOL. what a joke, i think they actually want you to go over the limit so they can charge you an arm an a leg.</p> <p>After spending hours on the phone being transfered from call centre to centre I am told it is in progress. Then weeks later I get an email requesting for documentation I ALREADY submitted in the initial mail. I resend the documentation and no response. Im tired of waiting on the phone with no help from you guys. really poor service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still this issue has not been sorted!!! wow you guys suck. for a business service you guys dont even get back.
Ive sent the documents about 4 times i even have an email stating you guys confirm receiving it, and still nothing. Hopeless service.
Please businesses and consumers beware of vodacom, they dont assist you.
Still this issue has not been sorted!!! wow you guys suck. for a business service you guys dont even get back.
Ive sent the documents about 4 times i even have an email stating you guys confirm receiving it, and still nothing. Hopeless service.
Please businesses and consumers beware of vodacom, they dont assist you.
