MP
MBULELO P
1 reviews | Active since Apr 2017
27 Jan 2026, 12:39
Vodacom Business Support GAVE ME THE WORST SERVICE EVER!!!!!
Call their customer care number *** and was told need to send an email to myconnect@vodacom,co,za in order for me to get proof of purchase and the got an email from someone called Amanda that they have requested that from their documents department and that was 28/11/2025 and today is 27/01/2026 still not response and called in December 2025, then a guy called Leonard Sebitlo asked me to forward the email which I did and again now he is ignoring my emails as well. How hard a big Company like VODACOM FAIL TO PROVIDE YOU WITH PROOF OF PURCHASE, I'M VERY DISAPPOINTED IN VODACOM BUSINESS SUPPORT AGENTS.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
28 Jan 2026, 07:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jan 2026, 07:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
