MP
MBULELO P

1 reviews | Active since Apr 2017

27 Jan 2026, 12:39

Vodacom Business Support GAVE ME THE WORST SERVICE EVER!!!!!

Call their customer care number *** and was told need to send an email to myconnect@vodacom,co,za in order for me to get proof of purchase and the got an email from someone called Amanda that they have requested that from their documents department and that was 28/11/2025 and today is 27/01/2026 still not response and called in December 2025, then a guy called Leonard Sebitlo asked me to forward the email which I did and again now he is ignoring my emails as well. How hard a big Company like VODACOM FAIL TO PROVIDE YOU WITH PROOF OF PURCHASE, I'M VERY DISAPPOINTED IN VODACOM BUSINESS SUPPORT AGENTS.

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Replies (1)
Vodacom
Vodacom's reply28 Jan 2026, 07:25
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 

Vodacom Consumer Website Team