PE
Pierre E
1 reviews | Active since Aug 2017
12 May 2020, 10:09
VODACOM BUSINESS SUCKS BIG TIME.
Vodacom Business has blocked my calls because of my constant complaints!! I am a business account holder in your company for more than 10 years! How is this for good service? Well, to SHANE LOUW and PRAGASEN NARASIMULU...this is to show you I will call you out as promised. I hope your MANAGER from Vodacom will have the professionalism to contact me. I am so disappointed with your service. I am waiting for your explanation, please send me an email.
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Replies (3)
Vodacom's replyOfficial
12 May 2020, 10:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 May 2020, 10:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PE
Pierre E's updateReviewer Update
14 May 2020, 10:24Dear Vodacom Customer Website Team, can you please contact me URGENTLY about my contract B*** which is NOT WORKING! I have paid R999 and cannot use any of my 600 minutes. Someone from your department phoned me two days ago to tell me he will escalate my problem and get it sorted out. NOTHING HAS HAPPENED. I am going to CANCEL my R999 contract if you don't assist met today, 14 May.
Thank you.
Pierre Erasmus
Thank you.
Pierre Erasmus
PE
Pierre E's update14 May 2020, 10:24
Reviewer Update
Dear Vodacom Customer Website Team, can you please contact me URGENTLY about my contract B*** which is NOT WORKING! I have paid R999 and cannot use any of my 600 minutes. Someone from your department phoned me two days ago to tell me he will escalate my problem and get it sorted out. NOTHING HAS HAPPENED. I am going to CANCEL my R999 contract if you don't assist met today, 14 May.
Thank you.
Pierre Erasmus
Thank you.
Pierre Erasmus
PE
Pierre E's updateReviewer Update
01 Jun 2020, 14:56F...your reply!!!
PE
Pierre E's update01 Jun 2020, 14:56
Reviewer Update
F...your reply!!!