RR
Reuben R
1 reviews | Active since Apr 2017
09 Nov 2018, 15:53
Vodacom business sucks
Poor service from Vodacom Business
Engaged a call centre agent who confirmed he was from Vodacom direct. Later found out he was not. Received my device with no sim card. No contact details. Call the call centre 3 times to get the agent to call me. No joy. Not sure what to do?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Nov 2018, 16:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Nov 2018, 16:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
09 Nov 2018, 16:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly note that we have received your posting. We have noticed an earlier (related) posting and this has been attended to by the Vodacom Social Media Team.
Have a good day further.
Regards
Consumer Website Team
Thank you for making us aware of your complaint.
Kindly note that we have received your posting. We have noticed an earlier (related) posting and this has been attended to by the Vodacom Social Media Team.
Have a good day further.
Regards
Consumer Website Team
Vodacom's reply09 Nov 2018, 16:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly note that we have received your posting. We have noticed an earlier (related) posting and this has been attended to by the Vodacom Social Media Team.
Have a good day further.
Regards
Consumer Website Team
Thank you for making us aware of your complaint.
Kindly note that we have received your posting. We have noticed an earlier (related) posting and this has been attended to by the Vodacom Social Media Team.
Have a good day further.
Regards
Consumer Website Team