PE
Pierre E
1 reviews | Active since Aug 2017
16 May 2020, 09:10
Vodacom Business refuses to communicate about their POOR SERVICE.
Vodacom Business has ****** a whole month of 600 minutes airtime and 600 SMS`s from me. I bought a Business package from SHANE LOUW at Vodacom who didn't deliver what he was supposed to. His Manager PRAGASEN NARASIMULU refuses to answer my emails to explain what is happening. Vodacom has actually blocked me from communicating with them via my phone!
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Replies (1)
Vodacom's replyOfficial
16 May 2020, 11:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 May 2020, 11:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team