1 reviews | Active since Oct 2017
VODACOM BUSINESS - PROVIDES NO SUPPORT - NO RESPONSES
For the last two year we as a company have been struggling with Vodacom Business - we have over 20 Lines with Vodacom Business - to date after numerous requests to get a designated Person / Team to work on our companies account (BUSINESS ACCOUNT MANAGER ) We have been passed over to 4 Different persons - each worse that the other.
It seems that Vodacom does not need out Business and it is time to rethink whom our Telephone suppliers should be.
One would expect that a Business Customer would get the services specially when they are paying a Fortune for contracts every month - and this without EVER EVER questioning the Billing.
This is totally unacceptable and i hope that this matter can be sorted out with a Competent person who knows how.
Should we not receive any changes in services we will start cancelling our contracts with Vodacom and moving over our staff to another Supplier.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
