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angels A
1 reviews | Active since May 2016
17 Jun 2021, 14:04
Vodacom Business... PATHETIC SERVICE ... RUINING MY BUSINESS
I did upgrades and transfer my personal account to my business account. I lost minutes, physical airtime I PERSONALLY PAID FOR and last straw to break the camels back - my Vodamail email was deactivated without me knowing. Being an entrepreneur working from home - this is my lifeline! I lost orders, SARS and UIF communication.... and now I am being victimized by employees!!! This is not acceptable!! I will not allow this intimidating behavior!!! I want my account reinstated I want a refund on my lost data, airtime and minutes!
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Replies (1)Vodacom's replyOfficial
18 Jun 2021, 07:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Jun 2021, 07:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
