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angels A

1 reviews | Active since May 2016

17 Jun 2021, 14:04

Vodacom Business... PATHETIC SERVICE ... RUINING MY BUSINESS

I did upgrades and transfer my personal account to my business account. I lost minutes, physical airtime I PERSONALLY PAID FOR and last straw to break the camels back - my Vodamail email was deactivated without me knowing. Being an entrepreneur working from home - this is my lifeline! I lost orders, SARS and UIF communication.... and now I am being victimized by employees!!! This is not acceptable!! I will not allow this intimidating behavior!!! I want my account reinstated I want a refund on my lost data, airtime and minutes!

0
Replies (1)
Vodacom
Vodacom's reply18 Jun 2021, 07:18
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team