KM
Kam M

1 reviews | Active since Sept 2016

15 Sept 2016, 16:55

Vodacom Business Pathetic Service

<p>I app**** for a RED Executive contract with Vodacom Business online. I received an SMS on 25/08/2016 confirming approval of my application. Now 3 weeks later I am still waiting. I have been told that they are waiting for a deal code from back office. The deal I app**** for is still being advertised on their website but they cannot deliver. This is supposed to be a priority service for businesses and RED plans are supposed to receive the highest service levels and are promised VIP service. Worst Service Ever!!! Vodacom Business shouldn't be in Business!!!</p>

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Replies (1)
Vodacom
Vodacom's reply16 Sept 2016, 07:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team