IB
Ilze B
1 reviews | Active since Oct 2018
07 Nov 2018, 12:35
Vodacom Business Online ***********
Don't ever use Vodacom Business Online - they phone me 12 June 2018 with offers on two numbers. End June both numbers were off for a day and we lost all our accumulated data en minutes. Debit order in July was more than the agreed amount. Struggled since then to get this sorted and to get in contact with the people that is suppose to help you
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Vodacom's replyOfficial
07 Nov 2018, 14:23 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2018, 14:23
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team