MC
Melanie C

1 reviews | Active since Jan 2020

02 Dec 2020, 10:58

Vodacom Business, non-existent service

Existing Business Account. Need to order a data sim card. 3 days later, no-one can assist. Vodashop at East Rand Mall is battling to get HO to do the application and calling into the Vodacom call centre is an absolute nightmare. All for a simple data sim card.

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2020, 11:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team