CR
Cindy R
1 reviews | Active since Feb 2019
07 Feb 2019, 08:07
Vodacom Business - No Service
Highly disgusted in Vodacom's service. Since last year July I have been trying to cancel business cellphone numbers that expired and we do not want to go ahead with the contracts. Every week I get promises that it will NOW finally be cancelled...well guess what...this morning I got our invoice and (drum roll)...we have been billed yet again for ALL the numbers. Sick and tired of BAD service! Or no wait....NO service from Vodacom!
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Replies (2)
Vodacom's replyOfficial
07 Feb 2019, 09:03 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2019, 09:03
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
07 Feb 2019, 11:26Dear Cindy,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
If your cell phone account is managed by Vodacom Business. They are best equipped to assist you. Please send your email to them on *** or alternatively you may contact them on *** (free of charge from a Vodacom cellphone).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
If your cell phone account is managed by Vodacom Business. They are best equipped to assist you. Please send your email to them on *** or alternatively you may contact them on *** (free of charge from a Vodacom cellphone).
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Feb 2019, 11:26
Official
Dear Cindy,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
If your cell phone account is managed by Vodacom Business. They are best equipped to assist you. Please send your email to them on *** or alternatively you may contact them on *** (free of charge from a Vodacom cellphone).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
If your cell phone account is managed by Vodacom Business. They are best equipped to assist you. Please send your email to them on *** or alternatively you may contact them on *** (free of charge from a Vodacom cellphone).
Regards,
Vodacom Consumer Website Team