TB
Thys B

1 reviews | Active since Dec 2009

18 Dec 2017, 00:04

Vodacom Business most *********** place ever....

I tried to upgrade my contract more than a weak ago. They could not do it and after a lot of phoning and fighting it is still not done, but if I use the Vodacom app my contract was extended with two years.

I did not sign anything I also dit not get a new phone.

Nobody phones back and I don't know how to resolve this. So everyone be warned the useless and don't care about end user, they just want money. I am going to move my whole business to mtn..

I have been a Vodacom customer forever more that 15 years and never ever was I treated by anyone like Vodacom the last six months.

0
Replies (1)
Vodacom
Vodacom's reply18 Dec 2017, 06:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team