Vodacom Business Lack of Service

I have been trying to open a business account with Vodacom Business since 14 May. It is now 02 June, and I still do not have my contract and my device. It is impossible to escalate a query, I get no feedback or communication unless I initiate it. I have had 2 managers call and committ to sending an email to me for confirmation, but this has never happened. If you can avoid Vodacom online, please do so. I received a committment from Vodacom that this device would be delivered to me on Monday. Now they are saying it will be delivered on Tuesday. I cannot even deal!!!!!!!!!!!!!