Vodacom Business is totally useless and ***********

I filled in stacks of forms to open a business account in October 2020 via the Bedford Centre Vodacom branch. 5 cell numbers in total - To this day I have never received a single invoice or statement from Vodacom, which means I am unable to use this expense on my taxes and not able to claim VAT either. I managed to view an invoice and statement for my own number via the Vodacom app and all the info is totally incorrect (Name, address incorrect and no VAT number ) what is the point of submitting so many forms, proof of Address, Vat Certificate and company documents if no one at Vodacom is going to load this correctly when opening an account. Nearly a year later and no one ( not even Bedford Centre Vodacom branch) has been able to rectify this. Absolutely shocking incompetence