VODACOM BUSINESS *********** AND ********

I have been a Vodacom customer for over 20 years using the same number. Two years ago I moved the number to a business contract. I have been faced with endless challenges since moving to Vodacom business from the day I signed the contract. After expiry of the contract I requested cancellation as I wanted to move to prepaid. Cancelling was pure torture and I had to call about 3-4 times before getting the correct cancellation address. Two days before cancellation I received a message from Vodacom on a Sunday that my cellphone number would be deleted. No request for DELETION from the network was ever requested!!! I have been operating my entire business on the same cellphone number for the past 12 years and estimate losses in the 100's of thousands of rands due to this theft by Vodacom of my number. After 20 years on the Vodacom network, it is now time to make a change. Vodacom is now clearly using Telkom tactics by making it impossible to cancel and punishing any customer who dares. I sincerely hope Cell C will be better.