FVDH
Francois Van Der Hulle
1 reviews | Active since Aug 2020
07 Aug 2020, 07:39
Vodacom Business ignoring contract cancellation
I have been trying to get them to stop a month to month contract since November 2019. No success and they continuously kept on debiting me. I have since stopped the debit order but even phoning and complaining they keep on ignoring me and not resolving the debit order issue.
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Vodacom's replyOfficial
07 Aug 2020, 08:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Aug 2020, 08:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team