1 reviews | Active since Apr 2017

29 Mar 2021, 09:47

Vodacom business helpline- no where to be seen .

I have made 6 calls this morning already to Vodacom business department . Most calls dropped , once I was phoned back . But I still do not have an answer to my bad signal quality booster request. Really - which person has 30 minutes on a Monday morning to try and get Vodacom to assist with a customer query.

0
Replies (1)
Vodacom
Vodacom's reply29 Mar 2021, 09:54
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team