VODACOM BUSINESS HAS BECOME A COMPLETE MESS

Dear Vodacom Business and Vodacom4U Store Long Beach Mall With regard to the mysterious new debit order on my recently upgraded account and having still not heard from you about the free promotion that turned out not actually to be free, I have called Vodcom Business who do the billling. I also told you as the store 2 days after signing the deal that I was being debited. 14 days ago. Much to my annoyance THE Vodacom Business help desk denies any responsibility for this. Go back to the store they say. This is your problem, they say. Frankly I am VERY UNIMPRESSED with Vodacom Business because they were arrogant and unhelpful. AND my my signed quotation is with Vodacom (PTY) Ltd?? Please get this "promotional deal" or whatever cancelled. I do not want something that I have to pay more money for. I am not interested in false promises, in fact this is going onto Hello Peter today. No excuses please. What has happened? Vodacom Business shame on you. Your service is disgusting. PS. I have NO interest talking to your interactive voice system. It is a time wasting mess. Why not reinstate the account queries email number? or are your service people illiterate?