ES
Elizabeth S

1 reviews | Active since Jan 2021

13 Jan 2021, 09:22

Vodacom Business Fibre Useless

When the business fibre is working all is good. However the day you experience an issue you have no service. Logged a call on 2 January 2021, still waiting for the problem to be fixed. This means that my business is operating on Wifi, cellular data etc. I have spent more on the data charges each day so that we can work than I do per month for Fibre. I am so unhappy that I have cancelled the service. Now its taking forever to cancel and I still have no business internet. I would not advise any business to go with Vodacom Fibre, the issue resolution and error fixing is non existent...

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2021, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team