VN
Vusi N
1 reviews | Active since Feb 2014
24 May 2023, 08:41
Vodacom business fibre
I have a vodacom business fibre contract with vodacom the network always had issues where i reside in Toekomserus, I told them i want to cancel but after a month my service was n9t wprkimg and i called requesting a statement i was told to reinstate the network i must pay R1190 which i paid,now i am been told my router is deleted and the field service accouNt manager MDU BONGANI ***AN MANANA his number is +***1 will assist but the dude is igoring me even dropping calls whenever i call.
Can i get assistant or get my money back.
Regards
Vusi ***
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Vodacom's replyOfficial
24 May 2023, 10:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2023, 10:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team