PS
Prevershini S
1 reviews | Active since Jan 2023
30 Jan 2023, 11:17
Vodacom Business Fibre
Vodacom Business Fibre has the most pathetic service starting from the sales consultants through to telephonic support. We have been dealing with 2 days of fibre downtime and with every exhausted avenue of email and telephonic communication we have not received any assistance or feedback. Upon signing of the contract we were promised 2 hours downtime for the business contract. We have been trying to get the entire package up and running from November 2022 and still dealing with issues till today.
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Replies (1)Vodacom's replyOfficial
30 Jan 2023, 12:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jan 2023, 12:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
