DL
Dewalt L
1 reviews | Active since Jun 2019
13 Jan 2022, 10:22
Vodacom Business Fibre
We opened our Momentum Branch in Secunda in September 2021. After our initial request was sent in at beginning of August the wifi was finally installed mid October raising big frustrations. To date our VOIP is still a 087 number even though we initially asked for a local line (017). Vaneshree has had excuse after excuse and now we are in a contract we can't get out of. For almost 5 months we cannot call clients and do our business because of the lack of service from Vodacom. Will never in my life make use of them ever again.
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Replies (1)Vodacom's replyOfficial
13 Jan 2022, 11:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2022, 11:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
