Vodacom business fiber

I was approached by an agent from vodacom business fiber and he registered me for the product to be installed which they came through and installed air fiber. It worked fine for a week till last weekk Thursday when it started giving me problems. I phoned the support center and a call was logged which took days to be resolved and when I call in for an update all agents never knew what was the issue. I was promised an email for cancelation till now I am struggling stuck with this fiber that is not fictional TraceID: f191e99c4624f69a

Product: fibre

Account: unknown

Journey name/page name: Manage fibre

Error message: There is no Vodacom Fibre account associated with the SAID. Please check the number and try again.

Time-stamp: Sat, 25 May ‪2024 23‬:56:35 GMT

User input: SAID - ‪***‬

Shell: 1069

Bundle: Accomplished_Pulsar_61

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