MM
Mohube M
1 reviews | Active since Jun 2019
23 Jul 2025, 22:32
Vodacom business, extremely poor service
On 25 June 2025, I completed an online phone application via Vodacom business. It’s almost a month later and I’m still waiting for delivery of the device. All I’m getting is emails where I’m told the matter is being escalated to management, no explanation for the delay, only unnecessary apologies with no action
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Vodacom's replyOfficial
24 Jul 2025, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jul 2025, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team