LG
Louis-Marc Germishuys

1 reviews | Active since Mar 2016

15 Apr 2016, 16:22

VODACOM BUSINESS DISGUSTING!!! ************..*****

It's been over 10 weeks that I've been trying to return my CellPhone to Vodacom Business for an incorrect and sneaky upgrade on my contract. In January of this year I renewed my contract with Vodacom Store in Bayside - amazing people there. One week later I got as call from Vodacom to let me know that my had arrived and I needed to complete a few questions to complete the contract. little did i know that it was Vodacom Business hi-jacking the upgrade from the store. Needless to say Vodacom business have taken more than three months to pick up the incorrect phone that they delivered to my door. In fact i had to get RAM to pick up from me. In the mean time my phone has been waiting for me for the last month at Bayside - TG for Eben's patience at bayside to keep it for me. Vodacom business are ***** and ************ - trying to make a quick buck on commission without any regard for the a long standing customer. To boot I've been billed by Vodacom for the upgrade - without my correct phone..Goodness knows how I'm going to get this money back...VODACOM BUSINESS DISGUSTING!!! ************..*****!!!

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Replies (1)
Vodacom
Vodacom's reply15 Apr 2016, 16:23
Official
Hello Townboy,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided.

Kind regards
Vodacom Consumer Website Team