Vodacom Business Direct you need to train your external staff

On the 19th July 2018 we submitted an application for a business contract. Today is 2 August 2018 and we have gone backwards and forwards. 23 emails later.... I have never experienced such inefficiency and downright disinterest from a potential supplier before. This young lady Faith Msweli needs some serious customer service training as her service is non existent. Emails can remain unanswered for days. When you speak to her, her questions are unclear regarding what she is referring to... They trowel for business and when they get it they don't want it.