Vodacom Business Department is Slow and unresponsive,

Vodacom Business Department is slow and unresponsive, Everytime I called to follow up on our order with our consultant Reece, the switchboard never lets you talk directlyy with the consultant, they always just mail the consulatant and ask them to call back, when leaving a message for the consultant the never get back to you. Specifically Reece who also makes promises and never gives feedback like he says he will.