Vodacom Business Department

I am very disappointed in Vodacom’s Business department. We have numerous contracts with them. Last year one of our contracts just got cancelled and they deducted the full debit order from our account with no explanation. And they still cant give me a reason. This year a consultant called me to change four of our contract to a cheaper option with more benefits. I confirmed that she can move the contracts to the cheaper option, just to receive an account on month end that is more than she explained and even more than the previous contracts before the change! I called them and the said they will get back to me, but so response on this as well.