RP
Ryan P
1 reviews | Active since May 2010
05 Mar 2021, 08:04
Vodacom Business data contracts do not work.
Do not waste your time with a Vodacom Business contract. I have three different sites in three different areas and the products simply do not work. There is no problem with signal or normal contracts but the Business packages either have no connection at all or such low speed that they are unusable.
Support is non existent, this problem has been ongoing for 6 months or more. Emails are ignored. ***an the regional manager hasn't bothered to get back to me once.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
05 Mar 2021, 08:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Mar 2021, 08:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
RP
Ryan P's updateReviewer Update
12 Mar 2021, 07:46Still haven't heard a work back from Vodacom.
RP
Ryan P's update12 Mar 2021, 07:46
Reviewer Update
Still haven't heard a work back from Vodacom.
