Vodacom business cannot process an upgrade!!

I contacted Vodacom online to process a migration of a data contract to a voice contract at the end of January. The existing contract was due for an upgrade at the time. Everything was approved, I received my new device and sim. However the migration to the new contract hasn't happened yet. I have been in contact with Vodacom Business on numerous occasions; in the last 10 days or so, I have been calling 1940 almost on a daily basis. I have spoken to supervisors, emailed VBS, etc. Everyone I speak to agrees: this should be a simple and painless task. If the migration has been approved, and I have an order number, and have received the new device, why has the migration not happened?<br> <br> Nobody seems to have an answer, and I have been pushed from pillar to post trying to get results.<br> <br> I am so sick of calling them every single day that I just want to cancel the whole contract and go with another service provider.<br> <br> Please can someone in Vodacom help? Hello - anyone?<br> <br> Razaak<br> TCK Electronics