Vodacom business

My experience with Vodacom business was terrible from day one. From not returning my calls to ordering the wrong phone. I had to upgrade beginning of Dec last year already. I currently have a Pro max phone which I advised I am looking for the same on the same contract so I pay more or less the same. Never was I asked which colour phone I wanted, keep in mind I currently have a gold phone. Yesterday, I phoned to confirm the colour and the lady advised its a red phone. Red of all Colours.. I then asked her is it a pro max which she advised yes it is. This morning when I phoned, the lady advised its a red iphone 14. I am waiting for the consultant to phone me back since yesterday which I logged the call.

After being a client of vodacom for more than 10 years, I am utterly disappointed in this service.