Vodacom Business - Atrocious!

Although they have incredible deals don't be tempted to run your business portfolio through Vodacom.

Promised the world by our account manager who just seems to delegate email to other teams where the response is clearly not received (bounced emails reply to all by the way.) On asking for a complaint reference, one just gets ignored.

We have already lost thousands of Rand all because our employees and site staff cannot communicate and they are working all over the country.

It's taken over a week for anyone to get back to us with a settlement statement so we can change providers - can't even leave them, feels like our business is being held hostage. Thanks Vodacom - think Eskom deserves a higher rating!!!