Vodacom Business

If you want your business to succeed in communication STAY away from Vodacom Business. We have a business account for monitoring our equipment on sites. We asked for a better solution with our own APN, before we could finalise the tests. Vodacom signed the job off and charged our account. This is not small money. They accepted the error BUT took months to rectify. Our account was then in credit as we continued to pay our normal account. Now when we try to order new sims, they have frozen the account due to nonpayment. The problem is that there is always an excuse or months delays in trying to sort this out. Leaving us the customer with limited service. The account manager for our account can’t even sort it out.