1 reviews | Active since Jan 2019
Vodacom business account ***
I had a Vodacom business account for years ( ********** 305). I tried to cancel my account and took me 10 months with no success. I received an email from Vodacom the day after I reported Vodacom on hellopeter. I had to supply Vodacom with a cancellation letter and copy of ID and proof of payment (R2300+/- final outstanding) that I had to pay with in seven days - and I did. I then received a mail from Vodacom stating that my cancellation was successful and was loaded from their side. They deducted R98 from my account the following month - 1 February 2019 and I accepted it to be final admin fees
NOW!! 1 March 2019 Vodacom deducted R 2401.06 from my account. We start all over again??!!
Can you please close my account and repay me???
Please contact me via email: **********
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted. Should you wish to follow-up at any time, please contact *** [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. A request to have this matter prioritized has been submitted. Should you wish to follow-up at any time, please contact *** [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team