Vodacom Business

Item: Vodacom
Rating: 1
Author: Etienne F

I am a existing customer of Vodacom for over 20 years.

Vodacom Business representatives ( Remola Oliver, Felicia Naidoo )

I have been trying to open a Business Contract with Vodacom from 09/04/2020. Today marks almost 3 months and I have to say that I have never dealt with such incompetence. Seems like Vodacom does not need new business and the excuses I had to deal with is just to much to list here.

* No feedback. * Constant excuses. * Wrong documents filled in 3 times. * Up and down emails never reaching a point. Over 50 mails!

I am "gatvol" to use the exact wording!!!!

Vodacom your service is non existent!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

06 Jul 2020, 12:11

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply06 Jul 2020, 12:11

Official

Etienne F's updateReviewer Update

04 Aug 2020, 10:27

I was quoted on a Business deal for R1999, Vodacom then messed up the documents and I was advised the premium will be R2599 not the R1999 as quoted

I have been struggling to get a Business Contract with you since April this year. 4 Months.......Yes 4 *&&$$#$# months.

Over 100 mails since April 2020 and no outcome yet??????????
I cannot discribe the Icompetence of Vodacom!!!!

Etienne F's update04 Aug 2020, 10:27

Reviewer Update