vodacom business
Good morning, we have been clients of Vodacom for the past years, Account number: NM094037 I have requested a cancellation quote on the 21st Jan for the number ********** on the business contract , the account has been closed without an approval or a quote! we require this account to be re-instated as we did not request cancellation but a QUOTE !!! We requested TAX INV with the contents of its delivery on sim card no: ********** account no: NM09437 dated 20th Nov 2013 & 5th July 2018, up to date we have not received any positive feedback from VODACOM BUSINESS! Emails were forwarded , WE HAVE RECEIVED MORE THAN 10 automated responses without any consultant getting back to us!! the service is unacceptable, we have been transferred to various departments without any assistance, is vodacom willing to assist or do we have to go through various routes to obtain a document!!!!!!!!!!! pathetic service! no telephone etiquette !
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Should you wish to contact Vodacom Business directly, please call *** [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Should you wish to contact Vodacom Business directly, please call *** [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team