Vodacom businee, maybe think twice.
So we used VODACENTRE to convert from Telkom copper to VOIP. They completely messed up our company details and the bank account Vodacom had to deduct from. This resulted in our service being suspended. After a BIG battle I finally found out where to pay Vodacom and how much, Vodacom can't reactivate the service for me now because their technical team is to busy, they will leave a note and get back to me.
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Vodacom's replyOfficial
05 Nov 2020, 11:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2020, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
05 Nov 2020, 11:22In due course won't help unfortunately, we need to make and receive calls today, I had to spend more money on prepaid airtime again just now. Please fix this now.
's update05 Nov 2020, 11:22
Reviewer Update
In due course won't help unfortunately, we need to make and receive calls today, I had to spend more money on prepaid airtime again just now. Please fix this now.