AN
Andries N

1 reviews | Active since Mar 2020

04 Jun 2021, 11:18

Vodacom bundles disapearing

I Buy data bundle and it dissapears. With under an hour more than 1gig gets used up while im sleeping. I cant even use that much while on the internet in such n short time. Buy voice bundles and when I try to call ot says I dont have airtime but have bundle min left

0
Replies (2)
Vodacom
Vodacom's reply04 Jun 2021, 14:11
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply04 Jun 2021, 14:15
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team