1 reviews | Active since Nov 2014
vodacom bundles charges
<p>I was in the hospital and went into youtube on my phone to check out some woodworking tips</p> <p>When I left the internet and I saw I got mail, it was Vodacom, I was charged R2000.00 two thousand rand (R2000,00) for 45 minutes I was shocked, I told one of my friends the insolent and they told me they were also caught by Vodacom and found out that is the way it works WOW WHAT A SHOCK I I don’t think people caught out this way are very happy about it, why don’t give the customer the choice to accept this agreement when signing a contract as default it should be blocked unless explained to the customer to keep it open and explain what the consequences will be, I don’t think anyone with common since will agree with that, come on Vodacom this is not playing the game.</p> <p>It I were to service a customer’s vehicle he who would expect a bill around R2000.00 to R3000.00 and he comes to collect his vehicle and gets a bill of R13000.00 and no one contacted him for anya authorization to carry on you will be in big trouble , I know anyone will be upset and that is the way Vodacom operates?</p> <p>I dare Vodacom to advertise on tv that you could be charged these crazy amounts, you will lose a lot of customers</p> <p>I think Vodacom makes , the way I see it ,makes millions of rands in the ******** manner</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day,
Kindly be advised that your query has been forwarded to Vodacom Business who will contact you with feedback. Your reference number is EC-0BFE-2OHRO0.
You may also contact them on ***.
Regards,
Vodacom Consumer Webstite Team
Good day,
Kindly be advised that your query has been forwarded to Vodacom Business who will contact you with feedback. Your reference number is EC-0BFE-2OHRO0.
You may also contact them on ***.
Regards,
Vodacom Consumer Webstite Team
