TM
Thato M
1 reviews | Active since Jan 2017
04 May 2023, 16:32
VODACOM BUNDLES ARE A ****
Vodacom is clearly in the business of ripping us off, I mean how does a voice bundle of 20min+10min get finished and its only been 15 min based on my call log/history? If its not this the data I buy doesn't work most parts of the day a then expires meaning im working at a loss...might as well cancel the bundles because you guys are blatantly ripping s off...this is money we are spending on this stuff..I want to know what happened to the remaining 15 min ???!!!
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Vodacom's replyOfficial
05 May 2023, 07:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2023, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team