Vodacom bundle not connecting

I bought 10 gigs bundle which is 5gigs day and 5gigs night. This was in 02 August 2023. I still have not been able to connect with these up till today. I called 082135 but I get no help as all their customer service is digital and tobi keps refreshing my bundle which has not helped. I'm sitting with 10 gigs which I have paid for and cannot use. Today I went to the vodacom shop at Pinecrest Mall in Pinetown but they also checked my settings, called 082135... And guess what semt me back to Tobi. I so frustrated right mow