TT
Tumisho T
1 reviews | Active since May 2021
22 May 2021, 19:33
Vodacom bunch of *******
I have a contract with vodacom which comprises of a number of sim cards from data to top up minutes, one of my sim card contract came to an end and since I had no use for it I decided to cancel it but to this day they refuse to cancel it, it expired last September and to date they are still charging me month to month charges on that sim card. I have called them numerous times to have it canceled but they keep promising me it it will be canceled but they never do. They are ******* and I'm waiting for my other contract to expire and I won't use vodacom again. I used to love the network provider but I even when they send me their messages I wish I could block them but unfortunately I don't have that option.
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Replies (1)Vodacom's replyOfficial
23 May 2021, 17:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 May 2021, 17:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
