MR
Melinda R

1 reviews | Active since Oct 2017

12 Jun 2019, 21:20

Vodacom - Bunch of theives

I bought a data bundle only this morning. Tonight I received a message stating that I "reached my national data limit" and all my data disappeared. I hardly touched the Internet or anything else today. What does it even "national data limit" even mean. Especially to a prepaid customer. Bunch of theives at Vodacom. Truly cannot trust any of the cellular providers anymore. Horrible!

0
Replies (1)
Vodacom
Vodacom's reply13 Jun 2019, 08:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team