MR
Melinda R
1 reviews | Active since Oct 2017
12 Jun 2019, 21:20
Vodacom - Bunch of theives
I bought a data bundle only this morning. Tonight I received a message stating that I "reached my national data limit" and all my data disappeared. I hardly touched the Internet or anything else today. What does it even "national data limit" even mean. Especially to a prepaid customer. Bunch of theives at Vodacom. Truly cannot trust any of the cellular providers anymore. Horrible!
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Replies (1)Vodacom's replyOfficial
13 Jun 2019, 08:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jun 2019, 08:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
