Vodacom bunch of ******** with pathetic service

Item: Vodacom
Rating: 1
Author: MUSA M

I had a contract with Vodacom that I finished paying off in March. However they deducted money from my account unauthorized on 27/07. I want Vodacom to pay my money back.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

30 Jul 2020, 09:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 Jul 2020, 09:06

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

MUSA M's updateReviewer Update

30 Jul 2020, 12:48

Hi ,

FYI, I still haven't been contacted and no it's not a ****. Vodacom deducted money from my account! Please pay back my money.

MUSA M's update30 Jul 2020, 12:48

Reviewer Update

Hi ,

FYI, I still haven't been contacted and no it's not a ****. Vodacom deducted money from my account! Please pay back my money.